Follett VERSION 6.00 Manual de usuario descargar pdf (Pagina 681)

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04/04 681Appendix F Using a PHD Dolphin+

Message Cause / Solution

The end of file was reached.

(on an exception report or the

computer window)

The Follett application contacted the Dolphin but no scans

were transferred. File not transferred!" and/or Waiting

for device" may have appeared on the Dolphin File

Transfer dialog. There are several possible causes:

A path statement in the server's Dcomm.ini file is wrong.

DownLoadDir=" must be followed by either the UNC or

shared drive path to the CC40\TEMP folder. Discover the

correct path by running a Help|About|Information re

port; scroll down to Contents of \???\CC40

Directories"; copy this path; paste it behind DownLoad

Dir=" and add \Temp".

Example: Contents of \\Libraries\CC40\ Directories"

will produce DownLoadDir=\\Libraries\CC40\Temp".

Or, you do not have rights to the CC40\Temp directory.

See your system administrator. Rights and permissions are

outlined in our Installation Guide.

Or, there are no scans in the correct memory area of the

Dolphin (e.g., the Dolphin was in F4-Copies instead of

F2-Inventory when scanning). To check the location of the

scans, from the main menu, press F4, F1, and F3 in succes

sion.

Or, there is a very large number of scans in the Dolphin

and you loaded the PHD application from an older

version of Circulation Plus/Catalog Plus. Load the

application again (the scans will not be erased) and resend

the scans.

Or, you may not have pressed F3-Send after clicking Up

date, Proceed, or Load on the computer. Retry: Click the

button on the computer and press F3 on the Dolphin.

Note: The COMM light on the HomeBase lights during any communication. It flashes green when

attempting to connect to the computer and red or orange when a connection has been made. On the

Dolphin File Transfer dialog, Docked" or Empty" indicates whether a connection exists or not.

To Reboot the Dolphin: Simultaneously press and release the ON SCAN, SHIFT, and BKSP keys.

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Follett VERSION 6.00 Manual de usuario Pagina 681

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